Furniture store manager makes employee apologize to lying customer, gets held back from promotion 6 months later because of their feedback: 'Sometimes you just have to accept being wrong'

Advertisement
A man and a woman examine a set of table and chairs in a furniture store.
A man and a woman look at a display of wooden chairs at a furniture store.

My boss made me apologize to a customer who was lying. I got my revenge 6 months later

I used to work at a small furniture store. One customer claimed I'd promised him a free delivery and assembly service, which I absolutely hadn't. My manager knew this because he'd been standing right next to me during the sale.
He still made me apologize in front of the customer and told me afterward that sometimes you just have to accept being wrong.
via IntrepidTrainer4607
A man and a woman stand by a display of couches and ottomans in a furniture store.
Fast forward 6 months and that same manager was applying for a regional position. Part of the process involved collecting anonymous feedback from employees.
via IntrepidTrainer4607
I wrote a very detailed account of that incident while I was on stake, including the customer's name, the date and the fact that my manager had witnessed everything. I also included two other situations where he'd thrown employees under the bus.
via IntrepidTrainer4607
A woman looks at a cabinet in a furniture store.
Apparently they brought up the incidents during his interview because he came back absolutely furious, asking everyone who had complained about him. He didn't get the promotion.
via IntrepidTrainer4607
The funniest part is that he gathered us all together afterward and gave a speech about how people should communicate directly instead of going behind each other's backs. I wanted so badly to tell him that sometimes you just have to accept being wrong.
via IntrepidTrainer4607

Tags

Scroll Down For The Next Article